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10
IS DIGITAL TRANSFORMATION THENEW NORMAL?
16
A CHANGE IS AS GOOD AS A HOLIDAY
22
A PUBLIC SECTOR IN THE AGE OF APANDEMIC
27
ADOPTING A CITIZEN FIRST MIND-SET
32
CYBER IN A TIME OF COVID-19
36
USE TECH FOR EFFICIENT PUBLICSERVICE
40
GOING WITH THE (DATA) FLOW
44
THE POST-COVID-19 PUBLIC SECTOR
46
GOVERNMENT CIOS NEED TO FINDPOPI ACT COMMON GROUND
48
THE EFFICIENCY CHALLENGE