APP TITLE HTML Flipbook PDF

The Public Technologist

Issue 04, H1 2018

These are exciting times we live in. The Fourth Industrial Revolution is in full swing, new skill sets are emerging and being introduced, digitalisation is coming to the fore, and government is realising technology is lacking in delivering services.What’s especially pleasing is the appointment of the Government CIO, which we, as the Public Sector ICT Forum, applaud because it’s important having this person at the helm, focusing on driving innovation within government. With the evolving role of the CIO, in both the public and private sectors, this position is now viewed as strategic, enabling government to deliver a quality and secure service.One of the key drivers is the need to modernise legacy systems. We’ve seen the positive effect this has had in SARS and Home Affairs, which are leading examples within government. It’s about digitising current IT processes, which need to be driven from within, so government can become more efficient.Ideally, SITA should be driving the move to cloud on behalf of the government, and its GPCE is showing some progress here. This will take the pressure off the CIO, enabling them to then focus on innovation within their own department or sector. It should also be SITA’s responsibility to develop a strong cyber security mechanism, thereby ensuring all information stored on a government cloud is safe and secure, and cost-effective.
show more

By having a safe and secure government cloud, information could be shared, eradicating the need for duplication of data. For example, data captured by SARS could be accessed via the cloud by Home Affairs and vice versa. Centralising data is now feasible and can be organised in a more cost-effective and efficient manner.
With the Fourth Industrial Revolution, you need the right skill sets in place to benefit from innovation.
Transnet is using underwater drones at the ports to test the quality of the water. In the past, this was conducted by divers. However, now, all the extra data generated by the drones is mined and analysed, which requires a new skill set to provide new insights. Transnet has also started using flying drones to assist with the effective management of ports congestion.
Another effect of innovation is at municipal level through the creation of apps whereby residents can notify the relevant municipal departments of pot holes and faulty traffic lights in real-time.
The health department is also being innovative distributing chronic medicine via an ATM pharmacy in a trial project in Alexandra. Patients are notified via SMS when it’s time to collect their medicine and are also sent a code that they use when collecting their chronic medicine. Patients in this programme no longer have to take public transport to the clinic and queue for their medicine, therefore saving them time and money in the process. This is a great example of innovation working for the citizens. CIOs in government are key enablers of innovation making government more efficient.
Exciting times indeed and a good story to tell.
In this edition of The Public Technologist we look at the evolving role of the CIO in government, and how they’re enabling a brighter future for all through their innovative actions. I hope you find the content insightful and interesting.

Mandla Mkhwanazi

APP TITLE HTML FlipBook PDF

The Public Technologist

Issue 03 2017

The Public Technologist

Issue 02 2017

The Public Technologist

Issue 01 2016