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6A time of transition 9Digital transformation equals digital opportunity 12Meeting the Azure opportunity 15The ethics of artiFcial intelligence 19Futureproof partnerships 20Work anywhere, anytime 22Up in the cloud 24Managing customer relationships 25Straight to the top 28Enabling the cloud and winning along the way 29Turning a big ship 30Making South African enterprise smarter 34Realising the impossible 36Redefning the modern workplace 38A unique perspective 39New products for a new business model 40A fundamentally positive step forward 41The customer is always right 43Transforming access on the intelligent edge 45Winning the cloud 46Embracing change 49Using digital to change minds 50Change is constant